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Supporting Services

Supporting Services.
From plan to progress.

Carry delivery through into everyday use. We help firms prepare people for change, support adoption and coordinate the practical work needed after deployment.

What we help you deliver

Prepared users, a clear handover and a practical support model after go-live.

Engage Yamza for a defined workstream or for wider delivery coordination. We agree the scope, responsibilities and success measures around the needs of your firm.

Where we can help

  • Change management and user adoption
  • Testing coordination and readiness
  • Post-deployment support and transition
  • Vendor management and service improvement
Working with Yamza

A practical engagement with clear responsibilities.

01

Understand

Explore your goals, existing environment and constraints.

02

Agree

Define scope, deliverables, responsibilities and priorities.

03

Coordinate

Manage the work, decisions and dependencies together.

04

Transition

Confirm readiness, handover and the next steps.

Case study

Global iManage Cloud migration

A complex, multi-office migration for a global law firm. Moving 72 million items and 40 TB of data across 10 offices in one weekend.

Let’s talk

Let’s discuss your supporting services needs.

Get in touch to discuss your goals and how we can help.