Implementing a system to meet a firm’s requirements is one thing, but deploying an application across a legal firm with minimal disruption, particularly to fee earners, requires a distinct skill set.
We’ve secured multiple contracts to manage the global deployment of key applications, such as document and time management systems, which are essential to the daily operations of fee earners. Our approach involves the following:
Formulate and structure the cutover team
consisting of technical resources, change managers, trainers and other stakeholders needed for Go-live
Collaborate with teams
to create a runbook identify all technical, change and wider tasks ordered in sequence to deploy the system successfully with least possible disruption
Develop and agree a communication protocal
for all teams to adopt during global deployments to ensure structure is maintained while work is taking place out of hours
Work with Regional Technology Managers
to ensure the upcoming change is understood and supported by key stakeholders
Conduct Go/No-Go meetings
to ensure the defined and agreed Go-live readiness critera is fully satisfied by all parties ahead of rollout.
Communicate
effectively to ensure milestones, progress, and upcoming activites are clearly understood by board-level stakeholders.